Kimberlite Diamond, through its service infrastructure, customer communication platform, and unique“l(fā)ifetime free exchange(replacement) guarantee anywhere within Mainland China”service, has become a trusted partner for diamond buyers, and is a proven industry pioneer.
Each diamond jewelry holds the quality inspection certificate issued by national authoritative institutions.
Both the grade of diamond and quality of gold come up to the national standards.
As the diamond price annually goes up at a certain rate in the world market, your purchased diamond jewelry will never be devalued with our Value Guarantee.
Guaranteed Replacement: Diamond products labeled with Kimberlite Diamond and purchased in an official or officially authorized store may be exchanged in any official or officially authorized store in China any place and any time if the item is intact with the original bill and certificate. When making an exchange, you will also need to submit valid and effective personal identification documents for the same person who signed the customer receipt.You will enjoy one-on-one exchange for a product “of equal value or higher”.
In the event of Kimberlite-branded diamond jewelry being damaged due to inadvertent wearing (with the exception of loss or damage of the diamond), which is purchased in franchised store or special counter authorized by Kimberlite, repair guarantee can be available free of charge.
Kimberlite-branded diamond jewelry, which is purchased in franchised stores or a special counter authorized by Kimberlite, can enjoy lifelong maintenance, cleaning, polishing and other services.
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